If you ask a customer if they would like to send a package Priority Mail Express, which is guaranteed to arrive tomorrow, with $100 insurance and tracking included, what part of G.I.S.T. would this be?

The concept of G.I.S.T. in customer service pertains to a systematic approach aimed at delivering exemplary service. When you ask a customer if they would like to send a package via Priority Mail Express, you are actively presenting them with an option that caters to their needs. This aligns with the "Suggest" component of G.I.S.T., as it involves recommending a specific service that not only highlights its benefits—guaranteed delivery, insurance, and tracking—but also prompts the customer to consider this particular choice for their shipping needs.

By suggesting Priority Mail Express, you are making a proactive effort to guide the customer towards a solution that best fits their requirements. This helps in establishing a conducive dialogue that enhances customer service, demonstrating your knowledge and understanding of the products available, while also showing that you care about the customer's experience and satisfaction.