Which of the following activities best enhances active attending skills?

Study for the USPS Sales and Services Associate Exam. Prepare with multiple-choice questions and detailed explanations. Enhance your skills and be test-ready!

Practicing S.O.L.E.R. techniques with a partner is the best activity to enhance active attending skills. S.O.L.E.R. stands for Sit squarely, Open posture, Lean towards the speaker, Eye contact, and Relax. These techniques are specifically designed to improve the way a person engages with others, fostering better communication and understanding. By practicing these techniques, an individual not only learns to physically position themselves to convey attentiveness but also develops the mental discipline to focus fully on the speaker.

This active engagement is crucial for effective selling, as it builds trust, encourages open dialogue, and allows the sales associate to understand customer needs more clearly. Practicing with a partner also provides real-time feedback, which can further refine one's listening and attending skills in professional settings.

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